HR Happy Hour 372- The Real Benefits of Technology Training

Guests: Traci Zablocki, Professional Services Consultant at ADP and Eileen Ekey, Sr. HCM Consultant in Professional Services at ADP

This week on the HR Happy Hour Show, Trish was joined by Traci Zablocki and Eileen Ekey, professional services leaders at ADP, to talk about the importance of training when you buy a new technology solution. While some people think training is not necessary if the solution is intuitive, we talked about why that is not true.  Training is an important part of having a successful implementation and strong user adoption.

We also covered ways HR leaders can find the most appropriate and effective types of training for their workforce.  We also talked through one specific tactic for success, the Ulitization Scorecard.

As part of ADP’s new service program, ADP Advantage, the tools you need to make the best training available to your company is included for ADP’s customers.  This will drive greater success through the implementation process, “Go Live”, and beyond.

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