Episodes tagged: Retail

Home Depot Corporate Staff Ordered to Work 8-Hour In-Store Shifts

In this episode Steve discusses how Home Depot has directed all corporate staff, including remote workers, to work one 8-hour shift per quarter in the company’s retail stores. The goal is to have corporate staff better understand the core business challenges and get closer to the customer and frontline worker experience.

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Prioritizing Employee Experience for Frontline Workers

Today, we met with John Hadeed from Primark to talk about the importance of the employee experience for frontline workers.

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How Buc-ee’s Connects Compensation to Employee and Business Success

In this episode Steve shares how regional travel center chain Buc-ee’s uses highly competitive employee compensation to attract the best employees to help create great customer experiences in their stores.

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Neiman Marcus Continues to Embrace Remote Work, Despite Return to Office Trend

In this episode Steve shares how luxury retailer Neiman Marcus continues to embrace and see the benefits of remote working for its corporate teams.

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The Play by Play – The New World of eCommerce with special guest Game Time

This week on The Play by Play podcast, Jack McFarlane and Nick Schlemmer talk about all things retail, eCommerce and the role of digital media.

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In a Competitive Labor Market Some Organizations Turn to Labor Hoarding

In this episode Steve talks about “Labor Hoarding” – how some large retailers are increasing wages and holding on to employees in a competitive labor market.

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